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Summary of Job Role

Digital producer’s co-ordinate, supervise and plan projects involving the creation of digital media. They collaborate with multiple project teams or departments to oversee the design and development of a range of digital campaigns. Digital producers also have to ensure that the work that is being produced is within brand guidelines and has been Quality Assured, ensuring we are attaining project efficiencies along the way. 

You need to be a highly motivated, organised and passionate person that is willing to tackle demanding tasks and take responsibility for actions, using your initiative to make suggestions and working to make things happen and motivate others and inspire a positive attitudes through project lifecycle.

You must excel at managing delivery, with a keen ability to define team and project objectives including expectations and deadlines and monitor the progress of your projects against targets. You will use your strong oral and written communication skills to build rapport with internal and external stakeholders on your projects. You will be a good listener, but also highly persuasive, using facts, clear arguments and personal conviction to influence and persuade others.

Typically, a digital producer will:

  • Work with the Creative Content team to ensure briefs are correct and all relevant information is obtained
  • Plan project schedules
  • Keep all parties updated on the delivery of digital campaigns
  • Highlight any risks or issues and strive to resolve them and where appropriate escalate this into the dog risk process
  • Manage the budgets of projects working with CS and “head of PM” to ensure project governance and billing milestones are met.
  • Build strong Internal and  client relationships to build trust of delivery from all stakeholders.

Five qualities for success in this role

  1. Excellent organisational skills: You need to be highly organised to manage multiple projects simultaneously and to a high standard whilst keeping all parties updated
  2. Team co-ordination skills: You will be facilitating between a number of internal teams that have conflicting priorities
  3. Stakeholder management: You need to be able to translate very technical terminology to non-digital stakeholders
  4. Budget management: You need to be able to provide cost estimates and quotations, as well as delegate big budgets for projects
  5. Resource management: You need to identify and appoint the correct resource and brief them as and when projects comes in

Responsibilities

  1. You will work with the creative, development and Client services teams to brainstorm possible solutions to client business needs and prepare estimates and timelines for Digital projects, supporting CS with presenting them to clients as necessary
  2. Manage the client relationship from approval to launch by conducting regular calls, monitoring and escalating project risks, soliciting client feedback, making modifications to deliverables and processes, and partnering with the client relationship manager to ensure client satisfaction
  3. Develop detailed project plans for project delivery, communicate and track project milestones and monitor progress for all team members against plan.
  4. Lead and/or facilitate the presentation of deliverables to clients (creative concepts, site organization, requirements, plans, etc.)
  5. Ensure that all projects meet accepted best practices in usability and Web site design and support agency developed branding and strategic initiatives
  6. Create project communications plans, prepare status reports and conduct internal and external status meetings regularly as necessary to ensure effective issue resolution and quality project delivery.
  7. Attend (and in some cases lead) workshops and other discovery sessions to develop business requirements for projects. Communicate those requirements to the delivery team and ensure that solutions meet those requirements.

Company Description

Our Glasgow HQ is based right in the heart of the city, on Glasgow’s bustling Buchanan Street, with an open-plan, friendly, atmosphere.

We’ve been around since 1996 and our staff retention is strong, we even have a number of Dogs who’ve been here since day one; and we’re focused on ensuring the best talent available bring their skills to Dog.

Our clients are global, therefore we are working on briefs for some of the world’s biggest brands. We work closely with the teams in London and Asia, and travel is commonplace.

We offer flexibility in our working hours, 25 days annual leave (excl. bank holidays), training budget, private healthcare, Friday beers, staff parties, free fruit, a tuck shop (for when you’re in need of a sugar rush!) and reduced city centre parking costs.

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